The world of aging is complex and you have a lot of decisions to make and an avalanche of information to process. Your trusted advisors (you have some, right?) need to help you along the way. This week, I was at lunch with a financial planner who was talking about meeting clients and closing sales. My new friend was developing a vision for “relationship” planning. When a planner, or an attorney, or anyone, has a “transactional” mindset, the process is pretty much how many clients and how many sales. The client’s, or customer’s, needs can be lost too easily in that process.
Instead, the better approach seems to be to connect with YOU, understand YOUR needs, and look at ways to work together to solve the current (and future) needs. The best relationships we have are based on mutual trust and respect, and not on the sale. Of course, the sale is important too, but it isn’t the starting point.
There is more than a document to your estate plan, more than a Will or a Trust. There is more than the mere application for Medicaid. Your child with disabilities is not just a Trust beneficiary. You need to be heard. You might want to talk about your fears in transition, or wonder if you are making the right decisions for your parents or your children. You might have property that needs to be sold, but it is the family home … For these, and more, you need someone who will listen and work with you as your family addresses planning or crises.
What would you prefer to experience? Merely documents, or caring professional advisors who coach you through the information and decisions? Yes, we do prepare documents, sometimes a lot of them. But, more importantly, we develop a plan. And, it is YOUR plan, they are YOUR documents, and it is all for YOUR family.
Isn’t that a better relationship?